SERVICE AREA

Our appliance repair service area covers a large portion of the Twin Cities metro area in Minnesota – from Becker to Burnsville and St. Paul to St. Bonifacius. We may be Service Heroes, but unlike those comic book guys, we can’t cover the whole world. The Hero-mobile’s can only get so far in a day. And we like to be home for dinner.

Our appliance repair service area currently includes these Twin Cities Minnesota communities:

Albertville, Apple Valley, Becker, Big lake, Bloomington, Brooklyn Center, Brooklyn Park, Burnsville, Carver, Champlin, Chanhassen, Chaska, Columbia Heights, Corcoran, Crystal, Dayton, Eagan, Eden Prairie, Edina, Elk River, Excelsior, Fridley, Golden Valley, Hopkins, Inver Grove Heights, Jordan, Maple Grove, Medina, Mendota Heights, Minnetonka, Monticello, New Hope, North Minneapolis, Northeast Minneapolis, Osseo, Otsego, Plymouth, Richfield, Robbinsdale, Rogers, Savage, Shakopee, Shorewood, South Minneapolis, South St. Paul, St. Bonifacius, St. Louis Park, St. Michael, St. Paul, Victoria, Waconia.


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PHIL OWNER & SERVICE HERO

PROFILE

My name is Phil Whiteford. I live with my beautiful wife Theresa, and our six amazing kids in the Northwest metro area of the Twin Cities. I spent 10 years as a repair technician with one of the most well-known service companies on the planet. I was ranked as one of their top and most highly-rated techs. I’m factory-trained and can service most appliances. My appliance repair service area is mainly focused on the Twin Cities North Metro.

MISSION

I started Omega Force Appliance Repair because I wanted to build a business where I can work with great families doing what I do best, while spending more time with my own. I wanted to create a business known for going above and beyond the usual to deliver the kind of service that I would want my own family to receive. I want to be known as the guy who does it right, and treats people right, every time. I want to be a Force for Good. I want to be your Service Hero.

HOBBIES

With six kids, I don’t have a lot of time for personal hobbies. I love camping, strategy board games and card games. I love family road trips (honestly), cruising around town with kids in our go-kart, throwing a line in the water but never catching any fish, and just being outdoors. You know, the Dad Life.

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DELTON SERVICE HERO

PROFILE

I’m Delton, and I am excited to be a part of Omega Force Appliance Repair. I live in the Twin Cities South Metro with my wife Heidi, and our two boys, Logan and Owen. I worked with Phil for five years as a repair technician at the same well-known service company mentioned earlier and, like Phil, can service most appliances. My appliance repair service area is focused on the south metro.

MISSION

I love interacting with all the different people I meet on the job at Omega Force Appliance Repair – people like you. I want to be your trustworthy and knowledgeable go-to guy for all of your service repair needs. I am honored to work with Phil and proud to be your Service Hero.

HOBBIES

I enjoy sports, especially playing on my church softball team and playing basketball, and as a family we love camping up north every summer.

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PAUL SERVICE HERO

PROFILE

Hi, I’m Paul Jankovsky and I proudly carry the Omega Force Appliance Repair banner in the Southwest Twin Cities Metro. I’ve travelled the country – from Minnesota to Arizona, then Wyoming and places in between – fixing all kinds of stuff along the way, searching for a truly top-shelf, straight-shooting service company where I could put down roots. My search recently brought me back to the land of 10,000 lakes, and Omega Force Appliance Repair, when I discovered a team and company owner that held themselves to a standard that matched my own. When I first called Phil for an interview, he had me at, “We’re integrity driven.”

MISSION

Omega Force Appliance Repair is a service professional’s “dream team.” I have the tools, the resources and the freedom to do what’s truly best for each customer and to get the job done right. I love working out appliance repair solutions with the customer – helping the homeowner understand the problem and discussing the options for fixing it. I approach every appliance service call with a drive to get that person’s appliance fixed up and running before I leave. And my goal is always to leave the house better than I found it.

HOBBIES

I’m excited to get settled in the Shakopee area with my wife Rebekah, and our four amazing kids – one girl and three boys – and enjoy time with my family, hiking, and playing in the beautiful Minnesota outdoors.

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SETH SERVICE HERO

PROFILE

Hello, I’m Seth Jankovsky. I live in the Western Twin Cities with my wife of 15 years Hannah, and our seven great kids, who range in age from two to 13. And yes, I’m related to Paul – we’re brothers, in fact. What are the odds that two guys from the same family end up as co-Service Heros, you ask? Pretty high, if you consider we have a very big family, and that we both have a passion for serving people. My personal journey has taken me through a lot of interesting turns, but I’ve always been about serving and fixing things. I began learning the art of auto repair at the age of 13, which launched a long run as a mechanic. I’ve worked as a software release engineer for Home Depot Corporate, earning platinum level customer service awards. I even spent time as a commercial coffee vending and repair technician fixing stuff like brewers and cappuccino machines before transitioning to home and commercial appliance repair. Along the way, I earned a BA in theology and multicultural studies, then served in the mission field (World Vision) in East Africa, coordinating programs, training missionaries, teaching, writing, and publishing.

MISSION

I love being in a position to help people. (Hannah agrees that helping people and fixing things are Seth’s two mostfavorite things to do.) Integrity is a big deal with me. I love that Phil is about doing the right thing, going the extra mile, and doing what’s right by the customer versus getting hung up on corporate rules. My “superpower” is that I notice everything. (I can help you find your car keys, if you like.) I’m also heavy ADHD (that’s a superpower, right?), so working with lots of people, in a lot of situations, with lots of different challenges occupies my mind, excites me, and helps me focus my energy.

HOBBIES

Family time is #1 for us. We love to travel and find adventure wherever we go, and in whatever we’re doing – whether it’s a trip to the pet store or designing, making, and flying kites together. Hannah home-schools our kids, and we’ve transformed our yard into a “food forest” where we practice “urban permaculture” growing onions, garlic, chives, peppers, rhubarb, berries, and lots of things we can use and eat.

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ANGIE COORDINATOR

PROFILE

Hi, my name is Angie. When you call Omega Force Appliance Repair, I’m the friendly voice you hear on the phone. Of course, everyone else here is friendly too, but since I coordinate the scheduling, you’ll probably hear my voice first. I also do all the invoicing for Omega Force.

MISSION

I like working with Omega Force Appliance Repair because I love what we’re all about – honesty, integrity, and just being nice. The owners and my coworkers are great. Since I won’t get to see you on service calls, I look forward to helping you when you call or email. I’ll answer your questions and emails about our appliance repair services quickly and professionally.

HOBBIES

I’m happily married and have three grown children. I enjoy traveling, walking, reading, and spending time with family and friends. I live in the Twin Cities South Metro, where I happily work from my home office. I guess that makes me a home-based Service Hero!