"OVEN DOES NOT HEAT(SMELLS OF GAS) AND LF DOES NOT IGNITE. BOTTOM DRAWER NEEDS A CLIP. Found the bake ignitor has failed, the drawer glides are broken and the front left burner electrode is cracked. The screws to remove the top are all brittle and crumbling when I try to remove them. In order to replace the burner head assembly, we need to remove the top, so all 4 burner heads part number 5303935025 would need to be replaced and all the screws part number 316069301 times 12. The burner head assemblies are NLA. Also it needs a new ignitor part number 5303935066 and the 4 glides that were sent to me. Please submit to AHS and see what they want to do. Please schedule me extra time if I go back. ; saved tckt"

"Found that the oven is not heating, bake or broil. Found that there is a bad/burnt out solder joint. Customer approved to try and solder. Cleaned solder joint and added new solder. Tested and oven is heating and working good."

The bake buttons do not respond. I tested the outlets and they are good. I called tech line and he said to replace the user interface and the whole panel. The interface is at Marcone but not the panel. File number 87198059Main panel 5304535367User interface 5304535289; ordrd 1 5304535289 (User interface) and 1 5304525430 (Main control)

"Customer stated the stove was not baking.Tested and found the ignitor was not working, replaced ignitor and the unit now is working as it should."

Found that the locking pin for the hinge was fully locked and pushed down to secure to door. Took off the door and adjusted locking pin. Tested and door now locks fully and door closes no longer leaving gap and letting out heat on left side of door. Oven is heating and working good.