Before you call

If your fridge or freezer just crashed, there’s no time for messin’ around. Give us a call and we’ll be there in a flash to restore (frozen) peas and order to your world!

But BEFORE you call for a refrigerator and freezer repair, we suggest you check a few things, just in case. Who knows, maybe you can fix it yourself (hey, you’re a hero!) and we can save you the time and cost of a service call. Here are a few common things to look for:

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REFRIGERATOR & FREEZER REPAIR TIPS

  • Make sure the unit is plugged in plug a lamp into the outlet to verify it has power.
  • Make sure the water connection to the fridge is turned on if you have an ice maker.
  • If the exterior of the fridge is hot, clean the coils behind the unit and under the unit.
  • If the water coming from the water dispenser is slow, change the filter before calling for refrigerator repair service.
  • Unplug the unit for 2 minutes and plug it back in to reboot any circuit boards.
  • If you aren’t using the ice maker, make sure it is turned off.
  • Record any error codes you see.
  • Newer fridges need to be in an area warmer than 40 degrees to work properly.

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Scheduling your refrigerator or freezer repair service

  • When scheduling an appliance repair service call you can pick your desired time slot: either 8AM-12PM or 12PM-4PM.
  • We will call you the day of your appointment between 7:00 AM and 9:00 AM to narrow down our arrival to a 2 hour window. We’re happy to call on the way so you can meet us.

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